From Broadcast to Engagement: Marketing with AI-Driven CX

• 27 minutes of on-demand video content. • 1 downloadable file. From shifting one-way communication to interactive, AI-driven engagement, this session explores how today’s marketing leaders can use artificial intelligence to create personalized, real-time customer experiences. You’ll learn how to implement AI tools that deliver relevant content, foster meaningful conversations, and generate insights that drive smarter, more responsive marketing strategies. We also address common mistakes to avoid—so your team can connect more deeply and effectively with your audience. Key Benefits: 1. Transform your marketing approach with two-way, AI-powered conversations that build stronger customer relationships. 2. Personalize every touchpoint by using AI to tailor messaging, offers, and timing based on real customer data. 3. Increase operational efficiency by automating routine tasks and freeing up your team to focus on strategy. 4. Gain real-time insights that let you quickly refine your campaigns and increase the impact of each interaction. Who Should Watch: • Marketing professionals. • Customer experience teams. • Business owners. • Anyone looking to use AI to deepen audience engagement and drive loyalty.