Learn How to Maximize Multifamily Returns: Insights from Jamie Gorski at NCC IQ ReInvested Summit
- NCC IQ
- Aug 27
- 3 min read
On November 15-16, 2025, the NCC IQ “ReInvested: Navigating Growth, Risk, and Return in U.S. Multifamily Real Estate” virtual event brings together 40+ leaders shaping the future of multifamily real estate. From CEOs and investors to technology innovators and policy advisors, this event delivers strategies to position portfolios for strength and resilience in today’s market.
Among the standout voices is Jamie Gorski, a veteran C-suite executive and Founder of Catchpoint Collective, who will join a panel discussion on November 16 from 10:30-11:20 AM EST. Her session, Tenant Experience, Cost Control, and Data: A Modern Guide to Operational ROI, will explore how property managers and investors can strengthen operational outcomes while keeping residents at the center of decision-making.
Jamie Gorski: A Strategic Voice in Multifamily Growth
With over two decades of leadership as a Chief Marketing Officer and Chief Experience Officer, Jamie Gorski has guided leading organizations in driving measurable returns through innovation, marketing, and customer experience. At Catchpoint Collective, she now advises property management companies, PropTech providers, and investment firms on integrating AI, centralizing operations, optimizing marketing, and accelerating growth.
Her insights are grounded in real-world execution — helping owners and operators balance efficiency with the resident experience. As the multifamily industry continues to face pressure on operating costs, Jamie’s perspective will offer tested approaches for aligning technology with performance and tenant satisfaction.
Why This Panel Matters
The multifamily sector is at a turning point. Rent growth has normalized after record peaks, operating expenses are rising, and investors are scrutinizing every line of ROI. Technology adoption has moved from “nice to have” to non-negotiable, as centralized leasing, AI-driven marketing, and resident-focused solutions redefine property performance. This session will help participants understand how leaders are recalibrating operations, investing in data-driven strategies, and strengthening returns without sacrificing the tenant relationship.
Session Snapshot: Tenant Experience, Cost Control, and Data
Topic Area | Key Considerations for Multifamily Leaders |
Tenant Experience | Retention strategies, service responsiveness, and digital resident engagement tools. |
Cost Control | Centralized operations, energy efficiency measures, and technology-enabled process automation. |
Data Utilization | Leveraging predictive models for maintenance, optimizing marketing spend, and tracking ROI with precision. |
Operational ROI | Linking tenant satisfaction to occupancy, NOI growth, and portfolio stability. |
Broader Value of NCC IQ ReInvested
This event is more than a single session. Attendees will gain access to insights from 40+ senior executives and industry specialists representing organizations such as Rise48 Equity, RealPage, Multifamily Acquisition Advisors, Carbon, 1031 Specialists, Encore Real Estate Investment Services, DD Capital Advisors, Peak 15 Capital, Cory Executive Recruiting, and more.
Topics will span investment strategies, technology integration, capital flows, and risk management. For executives, investors, and operators, the program offers a high-level exchange on where the multifamily industry is heading and how to prepare portfolios for long-term strength.
Why Register
For decision-makers in multifamily real estate, this event delivers:
Access to senior leaders and proven strategies from across investment, development, operations, and technology.
Forward-looking discussions on growth, risk, and return in today’s economic climate.
Actionable frameworks to integrate tenant experience, cost control, and data into ROI strategies.
The U.S. multifamily industry is entering a new era defined by operational discipline, resident expectations, and data-driven decision-making. Learning from leaders like Jamie Gorski offers an advantage for those positioning their portfolios for resilience and growth. Register now for the NCC IQ “ReInvested” virtual event, November 15-16, 2025, and gain access to the insights that will shape multifamily real estate in the years ahead.
No Offer or Solicitation
This communication is intended solely for informational and educational purposes. It does not constitute, and shall not be construed as, an offer, invitation, or solicitation to purchase, acquire, subscribe for, sell, or otherwise dispose of any real estate investments, securities, or related financial instruments. Nothing contained herein should be interpreted as a recommendation or endorsement of any specific investment strategy or opportunity. Furthermore, this communication does not represent, and shall not be deemed to constitute, the issuance, sale, or transfer of any real estate interests in any jurisdiction where such actions would be in violation of applicable laws, regulations, or licensing requirements.
About NCC IQ
NCC IQ is the official real estate eLearning platform of Northstar Capital & Co. (NCC), developed to support the ongoing education and advancement of industry professionals. The platform offers a robust mix of premium and complimentary resources—including on-demand videos, live virtual events, industry podcasts, eBooks, and expert-authored articles—designed to deliver actionable insights and practical tools. Stay informed by following us on LinkedIn and Instagram for the latest educational content and market updates.
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